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  • Privacy Policy & SMS Terms of Service

  • Effective Date: 3/18/2025

  • Powerful Hearts Homecare LLC ("we," "us," or "our") is committed to protecting the privacy and security of our clients, caregivers, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information.

  • 1. Information We Collect

  • We may collect personal information including:

  • Name, address, phone number, and email address

  • Health-related information necessary for care services

  • Payment and billing information

  • Emergency contact details

  • Any other information voluntarily provided

  • 2. How We Use Your Information

  • We use your information solely to:

  • Provide and manage home healthcare services

  • Communicate regarding care or employment

  • Schedule and confirm appointments

  • Send service-related SMS notifications

  • Process billing and payments

  • Respond to inquiries and support requests

  • 3. Information Sharing

  • We do not sell, rent, or share your personal information with third parties for marketing purposes. SMS consent is not shared with third parties or affiliates for marketing purposes.

  • 4. SMS Terms of Service

  • By opting into SMS from a web form or other communication method, you agree to receive SMS messages from Powerful Hearts Homecare LLC. These messages may include:

  • Appointment reminders

  • Scheduling updates

  • Caregiver/client communications

  • Employee communications

  • Important service notifications

  • Messaging frequency may vary. Message and data rates may apply.

  • To opt out at any time, text STOP.
    For assistance, text HELP or visit Powerful Hearts Homecare.

  • View our Privacy Policy at Privacy Policy and Terms of Service at https://www.powerfulheartshomecare.com/privacy-policy.

  • 5. Data Security

  • We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.

  • 6. Your Rights & Choices

  • You have the right to:

  • Request access to your personal information

  • Update or correct your information

  • Withdraw consent for communications at any time

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Our goal is to provide our patients and their families with the best possible home care by listening to them, making plans, and acting with responsibility and compassion.

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